Hi, I'm Alex
I am a Live Ops Director, web designer and information architect,
with experience in the Games industry, TelCo,
smart buildings and FinTech solutions.
I am a web architect and designer by trade, with experience in the travel and tourism industry, the games industry and the customer experience sector
Following a commendation at the 2005 D&AD Student Awards, I have designed over 80 websites in my career, over 40 wireframes, and just shy of 25 apps. Be it fully-fledged websites, APIs or game services that have to deliver content to tens of thousands of players on one server, I scope it, define it and get it done.
I am an advocate for Agile development (having been Scrum master or product owner in different companies), and I have managed teams from 6 to 300 business analysts, designers, developers and testers. I know what is required for the project and I work with my teams to deliver the how, on time and on budget.
I provide high-quality systems and promote continuous improvement
I have developed solutions that cater for over 2.5m players concurrently, and I care that what I develop stands up to heavy usage.
Thanks to strong team and delivery management skills I promote communication between business and technical teams, on-shore or off-shore.
I have worked in active Development, Live Ops and DevOps for years, deploying live builds within minutes to over 60 nodes across the globe using a fully automated pipeline, managed by only a handful of people, giving maximum ability to the developers and providing teams with high quality data to drive data-informed and user-first practices for developing the best experiences.
Agile-driven, scalable architecture and project/platform delivery
I have extensive experience in international and on-shore Stakeholder Management, IT strategy definition and execution, pre-sales, Live Ops, DevOps, programme management, product development, resource planning and management
What I develop follows industry standards, whether in Java or .Net, backed by years of experience in systems architecture. I am always trying to learn about new technologies and applications to help find the best solution for internal or client-facing projects and deliverables.
Design, development and DevOps are not the only things I have done
I have set up multiple Hadoop clusters, pooling game telemetry and usage stats to Tableau instances for BI teams and execs
The APIs I have worked on drive web systems that connect to them for real-time updates, leader boards or account & purchase information
I have worked with various clients on email comms and web content strategies, increasing customer spend by an average of 3x
In the past I have facilitated UX / creative workshops and focus groups to trial new design concepts, usability and accessibility features
I ensure that my functional specifications, BRDs, pitch responses or use cases contain the highest possible level of detail
I have led and been part of ISO 27001 and PCI DSS audits in the past, and I ensure that my team follow best practice guidelines
These are clients I have worked with in the past 10 years, either directly or as part of a contract or consultancy role
AC Supply Ltd ● Adventure Company ● All Ways Pacific ● Aspley Guise GC ● Audi ● Barclays ● Conrad Advertising ● Cumbria Tourism ● EasyJet ● EBS ● Enterprise Hertfordshire ● Erna Low ● Farm & Cottage Holidays ● Gigsell ● Great Yarmouth BC ● Hardwick Hall Hotel ● Havana Tours ● Herefordshire DC ● Innocate ● Intamac ● Leicestershire Promotions Limited ● Melon Design & Marketing Ltd ● North Devon Marketing Bureau ● North Wales Tourist Board ● Oxfordshire DC ● Property World ● Qantas Holidays ● Rising Star Games ● Santander ● Siemens ● Simply Carly ● Somerset College ● Southend BID ● Trek America ● USC Active ● University of Luton / Bedfordshire ● Vevaqua ● Visit Cambridgeshire ● Virgin Holidays ● Visit Canterbury ● Visit England ● Visit Leeds ●Visit Mid Wales ● Visit Peak District ● Visit Scotland ● Visit Wales ● Welcome to Yorkshire ● Whitbread PLC ● and about a dozen more...